Latest NewsBack to News
Report confirms too many seeking help are falling through cracks
Posted 20 November 2015
Friday 20 November 2015
With the independent review into Victoria’s alcohol and other drug (AOD) and mental health community support services today revealing a 21 per cent drop in drug treatment service contacts and a 19 per cent reduction in mental health support packages, it is clear the current system isn’t working and some of Victoria’s most vulnerable people are falling through the cracks.
Victorian Healthcare Association (VHA) CEO Tom Symondson said the VHA had for a long time voiced concerns and called for an independent review of the assessment and intake system that was failing too many people seeking AOD and mental health support.
“The unintended consequences of the 2014 changes have seen people needing help being turned away at the door and asked to call their regional assessment centre before even being considered for treatment,” Mr Symondson said.
“There is a very small window for engaging and providing help to someone in need and we must ensure we provide support to every one of them in a timely manner.
“We have heard numerous stories on the ground from our members of people falling through the cracks and this report confirms the stark realities that the current system is failing too many people who have taken brave step to seek help.
“We urge Minister Foley to accept the report’s recommendation to restore the ability of a local health service to get those highly vulnerable people who show up at their doors into the system so they can be assessed and treated as quickly as possible.
“This will mean there is no wrong door; ensuring people can be assessed and receive the treatment they need at the right time in the right place.
“We look forward to the Minister’s response to the report’s recommendations and working in partnership with the government and the health sector to implement improvements that will have tangible benefits to the lives of vulnerable Victorians and their families.”
Mr Brown’s story
Mr Brown lives in rural Victoria, relies on a support pension and has a substance addiction. After taking the brave step to seek help, Mr Brown was required to pay out of his own pocket to travel 100km for his assessment, after which he waited two weeks without contact before receiving any response or AOD treatment.
Previously Mr Brown would have contacted his local AOD service provider and received support and treatment within 72 hours.
*Mr Brown’s name has been changed to protect his identity.
Media contact: Rachel White – 0438 815 561 firstname.lastname@example.org
News ArchiveView all
Exciting time for healthcare governance
Former hospital clinician and quality and safety expert Jo-Anne Moorfoot has been appointed to lead the Australian Centre of Healthcare Governance, it was announced this week. Ms Moorfoot will lead … Read more
Managing the minefield: Roxon
You don’t have to have a PhD in microbiology to play a crucial role on a health board charged with clinical governance, former Federal Health Minister Nicola Roxon told the VHA’s … Read more
Federal Budget 2017
Important health decisions which sure up the future of Medicare and the National Disability Insurance Scheme were welcomed by VHA CEO Tom Symondson. But more needs to be done for health prevention … Read more
Home care fraught for employer industrial relations: VHA forum told
The advent of consumer-directed healthcare like the NDIS, home care and other aged care services has created a raft of potential risks and safety issues for health services, the VHA Industrial … Read more
News Tags & Search
- First State Super
- Aged Care
- Funding Reform
- Information Management
- National Health Reform
- Population Health
- Service Reform
- Federal Budget Submissions
- Safety Quality
- State Budget Submission
- Acute Care
- Home Community Care
- Rural Remote Healthcare
- Alcohol Other Drugs
- Mental Health
- Primary Community Health
- Strategic Plan
- Public Health
- State Election 2014
- Elective Surgery
- Ambulance Services
- Continuity Of Care
- Oral Health