WEBINAR: Catalyst for change - NDIS transition
The ‘Catalyst for Change’ webinar series is designed to support Victorian healthcare organisations involved in the transition to NDIS. The webinars will explore the change framework and ‘Playbook for Change for the NDIS transition’ co-created by the VHA and the Business of Health.
Webinar 3: 30 May at 12pm – Implementing change – register here
Webinar 4: 20 June at 8am – Becoming a catalyst for change – register here20 June 2019
WEBINAR: PSRAC customer service skills
The PSRAC Leadership Committee invites all customer-facing team members and managers to attend a webinar on how to apply customer service skills.
Date: Wednesday 26 June 2-3pm - Register here
This training session will equip participants with new insights, confidence and skills to:
- communicate effectively with prospective residents and their families
- encourage local stakeholders to refer prospective residents to your centre
- ethically increase enquiries to waiting list requests
- calmly and confidently promote the advantages of your facility to prospective residents and their families.26 June 2019
Save the dates - 2019 VHA events
2019 VHA & ACHG Governance Conference presentations
The VHA and the Australian Centre for Healthcare Governance 2019 Governance Conference: Driving the future of healthcare governance.
Presentations from the conference can be found at the links below.
Applying risk based approach to governance - Ursula Harrisson
Community service quality governance framework - Simone Corin
Conflicts of interests and Boards - Tony Nippard
Cyber in health - Paul O'Rourke
How Boards can foster a culture of innovation within their health service - Sallyanne English
Integrity and governance framework - Panel discussion
The future of health in a digital world - Richard Royle31 July 2019
VHA room hire
The VHA has two rooms available for hire, featuring natural light. VHA voting members can to use the rooms at no cost (subject to limits and conditions).
Facilities include a projector and screen, teleconferencing and microphones. For more details email firstname.lastname@example.org or call 9094 7777.31 December 2019