Case studies announced for first COVID-19 sector forum

September 2, 2020

Alfred Health and cohealth will share examples of their innovative responses to the global pandemic at the first COVID-19 sector forum next week.

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The case studies will explore a concierge model developed by the public hospital and a remote assessment service developed by the community health service. The presentations will be followed by a workshop where members of the VHA will discuss ideas about future opportunities for the system and consider how to embed changes to build a more resilient and sustainable health system.

Joanne Donovan, Director, Learning & Innovation at Alfred Health will showcase the organisation’s concierge model used to redeploy non-traditional workforces differently in the health system to keep staff safe.

Nicole Bartholomeusz, CEO at cohealth will be presenting on the remote assessment service they collaboratively developed and delivered in North West Melbourne. She will talk about the partnerships developed across acute, primary and community settings and the opportunities this model creates for building stronger integrated care pathways across the Victorian health system.

Leaders from across the system will share their learnings and showcase new and exciting programs and models being implemented to overcome challenges and create opportunities for the future.

The agenda will also include time for attendees to workshop ideas about future opportunities for the system and consider what is needed to embed changes to build a more resilient and sustainable health system.

Professor Anna Peeters, the Director of the Institute for Health Transformation at Deakin University will talk about the importance of evaluation and prioritising resources to build on and embed rapid change.

The event is part of a series of COVID-19 health sector forums to provide an opportunity for VHA members to reflect on the pandemic response across the Victorian healthcare system.