Understanding the legal issues for telehealth with VHA partner Russell Kennedy Lawyers

With Australians accessing telehealth more than ever, it is critical that practitioners and health services understand the legal risks involved.

This webinar, hosted in conjunction with VHA partner Russell Kennedy Lawyers, will explore the key issues for practitioners to consider from a legal and clinical perspective to help health organisations minimise their legal risk and provide high quality telehealth services for their clients.

The VHA will host a conversation with Michael Gorton AM, Principal and head of Russell Kennedy’s Health team and Dr Melanie Tan, a Senior Associate in Russell Kennedy’s Health and Aged Care team.

The panel will cover:

  • Key considerations in providing telehealth services
  • How to ensure clarity and minimise failure
  • Preparation and consent
  • Methods of effectively confirming client identity and issues around privacy
  • Record keeping processes and arrangements for scripts
  • Liability risks and how to ensure Standard of Care.

Who should attend

All health services and practitioners delivering services via telehealth including hospitals, community health services, mental health services and aged care and disability providers.


Michael Gorton AM

Michael is an experienced commercial lawyer with a focus on the health sector. Michael’s clients benefit from his practical and commercial approach. Through his association with peak industry bodies and his position on numerous health and disability boards, Michael keeps abreast of developments in his area of practice and is often asked to address public and private companies and government and non-government organisations.

Michael has been named “2021 Lawyer of the Year” by Best Lawyers for Health and Aged Care Law. He also took out this title in 2013. He has been recognised by Best Lawyers since 2014 for expertise in Health and Aged Care Law and Corporate/Governance Practice.

Dr Melanie Tan

Melanie is a senior associate at Russell Kennedy who specialises in health and aged care law. She is also a medical practitioner, currently on the COVID-19 sub-register, and was previously a medical negligence lawyer. Melanie supports aged care providers in complying with their responsibilities under the Aged Care Act 1997 and other relevant laws as well as advising providers, retirement villages and health services on their policies, procedures, guidelines and forms.

Melanie also advises health and aged care clients on issues such as privacy and duty of care, and assists them in supporting open disclosure and managing complaints.