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Review of Victoria's health complaints legislation

Posted 27 July 2015

Minister for Health Jill Hennessy has released a consultation paper on Modernising Victoria’s Health Complaints Legislation as part of a review that will include changes to the Office of the Health Services Commissioner.
The VHA participated in the consultation process led by Russell Kennedy Principal Michael Gorton, who is also Chair of the Australian Health Practitioner Regulation Agency (AHPRA).
It recommended a more accessible complaints system that will drive improvements in the quality of healthcare and protect the public from unregistered practitioners who may be unethical, impaired, or incompetent.
Victoria's health complaints legislation dates back to 1987. In releasing the consultation paper, Minister Hennessy said: “The government is committed to ensuring that users of health services are protected from unscrupulous and unconscionable conduct.
“The health system has undergone significant growth and change, and so has the number of services offered by health practitioners who are not registered."
The review also follows actions by AHPRA in relation to unregistered dentists practicing in Melbourne’s northern suburbs.
The VHA has been invited to respond to the consultation paper by 7 August 2015

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