Latest News

Back to News
1070_27-04-2017_7732.jpg

Hear from Victoria’s Health Complaints watchdog

Posted 27 April 2017

Dodgy health providers can now be named, shamed and banned in Victoria – good news for VHA members who cite governance as one of the most important issues on their agenda.

Victoria's first Health Complaints Commissioner Karen Cusack, previously the Royal Women's Hospital lawyer, will be a special guest speaker at the VHA Governance conference Managing the Minefield on Thursday 18 May.

For the first time, the commissioner can take complaints about health services from anyone - not just patients - and can investigate without receiving a complaint.

The new role replaced the Health Services Commissioner, and comes with broader responsibilities to protect the public.

The commissioner operates under the new Health Complaints Act, which broadens the definition of a health provider to any practitioner engaged in assessing or improving a person's health.

She can also ban unregistered practitioners from treating patients and issue public warnings if her office believes a health provider poses a serious danger to the public, even before an investigation has been finalised.

Former Federal Health Minister and chair of the Cancel Council Nicola Roxon will be keynote speaker for the one-day conference at NAB @ The Village 700 Bourke Street.

For more details and to register click here

Tagged

News Archive

View all

RSVP: VHA AGM & 80th celebration

The VHA turns 80 this year. Member boards, executive and management teams are invited to attend a special cocktail celebration to mark this important occasion, reflecting on the past eight decades … Read more

2018 Celebrating Aged Care Awards winners

The 2018 Celebrating Aged Care forum,The balance: taking care of the workforce too, took place on 6 September in Melbourne, with winners of the Celebrating Aged Care Awards announced. This year the … Read more

VHA seeks views on single Charter of Aged Care Rights

The VHA is preparing a submission to the Commonwealth Department of Health’s consultation process on the draft single Charter of Aged Care Rights, which is a component of the Single Aged Care … Read more

VAD model of care – consultative group workshop

On 29 November 2017, the Victorian Parliament passed the Voluntary Assisted Dying Act 2017. From 19 June 2019, Victorians at the end of life, who are suffering and who meet strict eligibility … Read more