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Report on ambulance reforms

Posted 20 March 2015

 Ambulance Performance and Policy Consultative Committee has released an iterim report on proposed reforms to improve ambulance performance in Victoria, including:

  • better integration of ambulance services with the broader health system, particularly filling gaps to limit the need for emergency treatment
  • Ambulance Victoria focusing on providing pre-hospital emergency care and transport
  • managing demand for emergency response - in particualr reducing the number of 000 ambulance calls by improving health lieracy and identifying patients who need follow up care
  • enhancing the initial emergency response by improving pre-hospital care and reducing the flow of patients into emergency care

The committee's report acknowledges that ambulance response times and emergency call-taking and dispatch times have deteriorated.

A separate Victorian Auditor General's Office (VAGO) report on Emergency Services Response Times was tabled in State Parliament today. It also confirms that average Ambulance Victoria (AV) response times to Code 1 cases have deteriorated since 2009.

However, the VAGO report notes that research has found no clear correlation between faster response times and improved patient outcomes, except in a few specific cases such as cardiac arrest.  VAGO notes that response time targets are “not supported by clinical or operational evidence or a clear rationale”.

The VHA believes ambulance response times alone are not an accurate reflection of AV’s performance.

View Ambulance Performance and Policy Consultative Committee report

View VAGO report on Emergency Services Response Times

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