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Do your end users really trust you?

Posted 13 September 2017

Consumers in the NFP and health sectors are being empowered to choose their services from the providers they trust. If these consumers are not satisfied with the service they receive – or reportage of the service they intend to use – they will simply shop around for another provider. 

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SAVE THE DATE: Voluntary assisted dying model of care information sessions

In mid-2018, the Department of Health and Human Services engaged the Victorian Healthcare Association (VHA) to develop the model of care to support the implementation, from 19 June 2019, of voluntary … Read more

Submission to the voluntary assisted dying implementation taskforce

With the passing of the Voluntary Assisted Dying Act 2017 last year, the VHA has been engaged by the Department of Health and Human Services to work alongside the model of care working group. The … Read more

VHA Aged Care Royal Commission consultative group

In response to the establishment of the Royal Commission into Aged Care Quality and Safety, the VHA has formed a consultative group of interested members to inform the development of its submission … Read more

Update: Royal Commission into Aged Care Quality & Safety

VHA partner, Russell Kennedy Lawyers, has developed an update on the Royal Commission into Aged Care Quality and Safety. The work of the Royal Commission is well underway with the first of the … Read more